Betting Rules

These rules apply to bets placed through the Flipau Casino website and any related betting interface made available to eligible users. Product-specific rules may also apply to a particular sport, event, market, casino game, tournament, promotion or other wagering product. If a product rule conflicts with a general rule, the product rule will generally apply to that product, unless the applicable Terms and Conditions state otherwise.

You are responsible for reading the information shown on the betting page before confirming a bet. This includes the event or game, market, selection, odds, stake, possible return, applicable conditions and any closing or suspension information. Information shown on the website may be updated, corrected or withdrawn where necessary. A bet is not considered accepted until it has been successfully submitted and recorded by the betting system.

You must use your own account and provide information that is accurate, complete and current. An account must not be shared, transferred, sold or used by another person. You must also comply with age, location, identity and other eligibility requirements that apply to the service. Flipau Casino may restrict access or decline a bet where it is reasonably necessary to meet legal, regulatory, security, responsible gambling or operational requirements.

• Only one person may use an individual account unless expressly permitted by the applicable terms.
• You must not place bets on behalf of another person or allow another person to place bets through your account.
• You must not use the service for unlawful activity, fraud, money laundering, cheating or any attempt to manipulate an event or game.
• You must not interfere with the website, betting systems, payment processes or security controls.
• You are responsible for checking your bet details before submitting the bet.

The availability of products and betting services may depend on your location, applicable Australian laws and other legal or operational restrictions. If a product is not available to you, you must not attempt to bypass the restriction by using inaccurate information, a proxy, a virtual private network or another technical method.

Bet selection and acceptance

Before placing a bet, select the market and outcome carefully and enter the intended stake. The bet slip may show the odds, estimated return or other relevant details. These details should be checked before confirmation. Once a bet has been accepted, it normally cannot be changed, cancelled or withdrawn by the customer unless a specific feature or rule expressly allows it.

A bet may be declined, delayed, suspended or accepted with different terms if the market is closed, the event has started, the odds have changed, the information supplied is incomplete, the account is restricted, the stake is outside an applicable limit, or a technical or security review is required. Where a change is presented before confirmation, you should review the new details before deciding whether to continue.

Technical issues and obvious errors

Although reasonable care is taken to keep betting information accurate, mistakes can occur. An obvious error may include an incorrect price, an incorrect event description, an impossible market, a duplicated selection or a clearly inaccurate settlement instruction. If a bet is accepted because of an obvious error, the bet may be corrected, cancelled or settled using the correct information, subject to the applicable terms and law.

A technical interruption does not automatically mean that a bet was accepted. You should check your account history or bet record before trying to place the same bet again. Repeated submissions may create multiple bets if the first submission was successful. Flipau Casino is not responsible for a customer’s decision to repeat a transaction without first checking its status.

Combination and multiple bets

Some markets may allow single bets, multiple bets or combinations, while others may not. The bet slip or product rules will indicate the available options. A multiple bet may be affected by the result of each individual selection, and one void or cancelled selection may change the way the remaining selections are treated. The rules for a particular product should always be checked before confirming a combination bet.

Any minimum or maximum stake, payout restriction, market limit or account limit that applies will be shown where relevant or set out in the applicable terms. Limits may differ between products and may be changed or applied in accordance with legal, operational or responsible gambling requirements.

How bets are settled

Bets are settled using the official result or outcome source identified for the relevant product or event. The applicable market rules may specify how postponed, abandoned, interrupted, rescheduled or otherwise unusual events are treated. Where a market rule does not provide a clear answer, the bet may be reviewed and settled using a reasonable and consistent approach that reflects the published market terms and applicable requirements.

The final result may not be the same as an early announcement, live display or unofficial report. Results can be amended by an authorised sporting body, event organiser, game provider or other relevant source. If a result is corrected after initial settlement, the related bets may be resettled to reflect the corrected result.

Void, cancelled and unresolved markets

A bet or market may be declared void where the event does not take place, the market is materially altered, the required conditions are not met, the event cannot be verified, or an applicable rule requires cancellation. The treatment of a void selection in a multiple bet depends on the relevant product rules. A void bet is not treated as a winning bet simply because it was placed before the event was cancelled.

If an event is postponed or rescheduled, the bet may remain valid, be carried forward, or be declared void depending on the market rules. The original event identity, scheduled time, participant status and other conditions may be considered. Because treatment can differ between sports, markets and games, the specific rules displayed with the product will take priority.

Live betting and game outcomes

Live betting information, scores, timings and statistics are provided for convenience and may be delayed or contain errors. A live market may be suspended while an important event is taking place or when information is being checked. Bets accepted during a suspension, after an outcome has become known, or because of a delay or technical error may be reviewed under the relevant market rules.

For casino and other games, the outcome generated or recorded by the approved game system or provider is used for settlement, subject to the product rules. If a game is interrupted, the round may be reviewed using available transaction and system records. You should not close the browser, refresh repeatedly or submit another wager when an outcome is still being processed.

Account records and disputes

Your account history, bet records and transaction records should be used to check whether a bet was accepted and how it was settled. If you believe a bet has been recorded or settled incorrectly, review the relevant product rules and raise the issue through the available support or complaints process. Include enough information to identify the transaction, but do not send passwords, security codes or unnecessary personal information.

Reviews may involve account records, system logs, payment information, event results, game-provider data and other relevant evidence. A technical display, personal screenshot or unofficial result may not by itself determine the outcome of a dispute. Any correction or adjustment will be made in line with the applicable terms, published rules and legal obligations.

Payments and account security

Deposits, withdrawals, verification checks and payment methods are subject to the website’s payment and account requirements. You may be asked to verify your identity, source of funds, payment method or other information before certain account activity can be completed. Do not use a payment method that belongs to another person unless the applicable rules expressly permit it.

You are responsible for keeping your login details confidential and for notifying Flipau Casino if you suspect unauthorised access. Choose a strong password, avoid sharing account access and sign out on shared devices. Activity completed through your account may be treated as authorised until the account security issue has been investigated, except where applicable law requires a different approach.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn money, solve financial problems or recover losses. Only wager money you can afford to lose and set a personal budget before you begin. Do not chase losses, borrow money to gamble, gamble when distressed or allow gambling to interfere with work, relationships, health or daily responsibilities.

• Set spending and time limits before playing and keep to them.
• Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or other substances.
• Never increase stakes simply to recover previous losses.
• Use available deposit, betting, time-out or self-exclusion tools where you need additional control.
• Ask for support if gambling no longer feels enjoyable or is affecting your finances or wellbeing.

If you are concerned about your gambling, stop playing and use the responsible gambling options available through the website. You may also seek independent support from an appropriate Australian gambling help service. These Betting Rules are general information and do not replace the specific terms shown for a product or the full Terms and Conditions. Flipau Casino may update these rules from time to time, and the current version published on the website will apply to future use.